This is a crucial moment to discuss possible improvements to be implemented. It takes the form of a brainstorming session in order to generate as many ideas as possible.
Whichever method is chosen to encourage interaction, it is essential to ensure that everyone speaks up. In a working group, there are often different personalities which are more shy and introverted, thus less inclined to express themselves.
☝ This is where the Scrum Master must intervene to encourage the participation of even the most reluctant members. As moderator and mediator of the meeting, their role is also to:
- frame the exchange time,
- redirect the discussion on essential topics.
This is a good way for people to share and participate actively in the smooth running of the project.