Guestmeter: Guest Feedback & Reputation Management For Hospitality

Review Guestmeter: Guest Feedback & Reputation Management For Hospitality - Appvizer

Guestmeter is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.

Key features of Guestmeter app include:

- Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

- Use on-stay qr code and kiosk guest surveys to identify issues that require immediate attention.

- Monitor the evolution of your Net Promoter Score (NPS) over time., - Identify positive and negative trends with Impact Scores - View and manage all guest feedbacks in one dashboard.

- Create and assign tickets to team members. - Receive mobile app notifications for new guest feedback survey response.

- See overall and performance score for your online reviews of your hotels, hostels, restaurants and more.

- Receive mobile app notifications for new reviews, online ranking changes. - Create and assign tickets to team members.

- Analyze by semantic categories (eg. scores for rooms, food, service, etc.)

Guestmeter competitiors; TrustYou, ReviewPro, Loopon, Guestrevu

Editor: Guestmeter

Strengths of Guestmeter

  • Repuataion Management For Hospitality Industry
  • Guest Satisfaction Surveys For Hospitality Industry
  • Send SMS, E-mail Surveys, QR Code Surveys, Kiosk Surveys

Guestmeter demo and screenshots

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Guestmeter customers

No customer reference

Guestmeter pricing and features

Plans & Pricing

SMALL
MEDIUM
LARGE
X-LARGE
49 /month /user
149 /month /user
249 /month /user
349 /month /user

Features

Application Settings
Multi-company
User Management
Communication
Certified Emails
SMS Short Message System
Reviews & Feedbacks
Customer Review Management
Rating Management
User Feedback

Data hosted in the following countries: Netherlands

Integrations Guestmeter

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