KIAMO: in summary
Kiamo is a cross-channel solution for ambitious organizations that want to improve the efficiency of their Customer Relationship Teams to meet their customers' expectations, across all channels available to them.
Cross-channel
Advisors interact with clients in the same way across all channels. In Kiamo, they have a 360° view of customer data.
Productivity
Kiamo improves the personalization of exchanges, reduces effort and time wasted for advisors and clients alike.
Satisfaction
Kiamo helps advisors deliver answers that meet customer expectations, solving their problems as quickly as possible.
Loyalty
Kiamo helps advisors to better understand clients and develop a relationship of trust based on transparency, integrity and empathy.
KIAMO: its rates and features
Sur-mesure Rate On demand | |
|---|---|
Communication | Communication |
Call Recording | |
Chat Box / Instant Messaging | |
Contact Manager | |
SMS | |
VoIP Calls | |
Voice Mailbox | |
Integration & Interoperability | Integration & Interoperability |
API, Web Service | |
More features |
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