KIAMO : The cross-channel software for contact centers
KIAMO: in summary
Kiamo is a cross-channel solution for ambitious organizations that want to improve the efficiency of their Customer Relationship Teams to meet their customers' expectations, across all channels available to them.
Cross-channel
Advisors interact with clients in the same way across all channels. In Kiamo, they have a 360° view of customer data.
Productivity
Kiamo improves the personalization of exchanges, reduces effort and time wasted for advisors and clients alike.
Satisfaction
Kiamo helps advisors deliver answers that meet customer expectations, solving their problems as quickly as possible.
Loyalty
Kiamo helps advisors to better understand clients and develop a relationship of trust based on transparency, integrity and empathy.
KIAMO - Screenshot 1 
KIAMO - Screenshot 2 
KIAMO - Screenshot 3 KIAMO: its rates
Sur-mesure
Rate
On demand
Clients alternatives to KIAMO
Streamline your call center operations with advanced software features such as call routing, IVR, and call recording.
See more details See less details
With this software, you can easily manage your call center's agents and customers, monitor call quality, and access real-time analytics to make data-driven decisions. Its user-friendly interface and customizable settings make it an ideal solution for businesses of all sizes.
Read our analysis about 8x8Benefits of 8x8
Advanced analytics for better decisions & customer encounter
Integration with famous third-party apps boosts productivity
Flexible, customizable platform to suit business needs
To 8x8 product page
Streamline your call center operations with powerful software designed to improve efficiency and customer satisfaction. Manage calls, track performance, and optimize workflows all in one place.
See more details See less details
With CloudTalk, you'll have access to a range of features that make managing your call center a breeze. From customizable call routing and IVR menus to real-time analytics and reporting, you'll have everything you need to provide top-notch service to your customers.
Read our analysis about CloudTalkBenefits of CloudTalk
CloudTalk seamlessly integrates with over 25+ business tools
50+ powerful call centre features, 140+ phone numbers
CloudTalk Plan starts with 25€ per user/month
To CloudTalk product page
Streamline your call center operations with this cloud-based software. Enjoy features like real-time analytics and omnichannel engagement.
See more details See less details
Get powerful insights into your customers' needs with real-time analytics. The omnichannel capabilities mean that your customers can reach you on their preferred platform, making it easier to engage with them.
Read our analysis about Genesys PureCloudBenefits of Genesys PureCloud
Native omnichannel platform
Speech-Enabled IVR
Workforce optimisation system
To Genesys PureCloud product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.