inContact: Customer Service Software

inContact, a Customer Service Program

inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives to profit your customer.

What Is the Purpose of the incontact Program?

This IT tool frees you from the hassles of storage, which is really convenient for users day in and day out. The data is then placed with the company inContact. The Filters, Support (phone, email, ticket, chat) and Reports features necessary for Customer Service users are also present within inContact, making it an essential software. The inContact editor makes your life easier by taking care of the maintenance and updates of your software. Whether you work on Linux, Mac or Windows, inContact will be accessible, simply with your browser.

Other Customer Service software exists: check them out in the Compare section

Editor: inContact

Strengths of inContact

inContact customers

No customer reference

inContact pricing and features

Plans & Pricing

standard
Contact us

Features

Customer Support
Communications History
Customer Community (Forum, FAQ)
Customer Profile
Help Desk
Live Chat

Services

Support
24/7 Support
Help Desk (Phone, Email, Ticket, Chat)
Online Training (Webinar)

Genesys PureCloud

0
All-in-one cloud contact center solution
Call CenterCustomer EngagementCustomer Service

Extrabat

0
Your complete management software, flexible and intuitive
ErpLandscapeCrmInvoicingBusiness ManagementHome BuilderConstruction Management

Aircall

0
The Phone System Built for Modern Businesses
VoipSoftware VendorTelecomTelephonyIvrCall Center

SimplyBook.me

0
Appointment Scheduling Software
Appointment SchedulingReservation & BookingHair Salon

Optima-CRM

0
Innovative Real Estate software CRM & global winner 2018.
Real Estate ManagementReal Estate AgencyCrm

Sellsy

0
The All-In-One CRM and Invoicing Solution
InvoicingCrmBusiness Management

BOTNATION AI

0
Instantly engage your audience with a chabot
Chat and ChatbotCustomer SupportChatEcommerceEducation & eLearningTraining ManagementStartup

Ogustine Selfservice

0
The e-commerce solution dedicated to home service businesses
Human ServicesReservation & BookingChild CareMaid ServiceErpAppointment SchedulingOnline Course

Ogustine conciergerie

0
Create your Digital Concierge Service Solution
Human ServicesReservation & BookingTemporary StaffingMaid ServiceConciergeAppointment Scheduling

Mapp Engage

0
Activate Data for Cross-Marketing Channel
CxSms MarketingCampaign ManagementEmail MarketingFashionInsurance

Eurécia Congés & Absences

0
Spend 50% less time on leave management
Holiday ManagementAttendance Tracking

monday.com

0
The most intuitive platform to manage projects and teamwork
Project ManagementWork platformTask ManagementPpm