Zoho Bigin is a CRM software focused on pipeline management, designed for small businesses and solo entrepreneurs. Part of the Zoho CRM ecosystem, it offers a simple, affordable, and quick-to-set-up solution for managing sales and customer relationships effectively.

Ideal for small teams, it centralizes contacts, communications, and processes without the complexity of traditional CRMs. Its core strengths include intuitive pipeline management, multichannel communication, workflow automation, and seamless integration with other tools—clear advantages over bloated CRM systems.

What Are the Main Features of Zoho Bigin?

Pipeline Management

Enables users to visualize and track sales opportunities through each stage—from prospecting to closing. It helps teams understand their sales cycle, spot bottlenecks, and improve forecasting.

• Clear visualization of pipeline stages.
• Track deal values, close probabilities, and assigned reps.
• Filter by team, rep, or region.

Customer Management

Lets you store and organize all customer, company, and contact data in one place. Supports personalized, consistent engagement.

• Shared communication history.
• Quick access to contact, company, and interaction details.

Multichannel Communication

Centralizes communication across email, phone, and other channels into a single view.

• Integrates with email, calls, and notifications.
• Complete communication history available in one space.

Customization

Adapts to your company’s unique operational needs.

• Custom fields, tailored pipelines, flexible dashboards.
• Simple setup with no technical expertise required.

Analytics

Provides insights through reports and dashboards to support decision-making.

• Track KPIs, sales performance, and pipeline status.
• Graph-based visuals for easier analysis.

Data Management

Tools for efficiently managing CRM data.

• Bulk import/export, backups, duplicate removal.
• Permission control, audit logs, and storage limits.

Integrations

Smoothly connects with business applications.

• Two-way sync with Zoho CRM.
• Integration with Google Workspace (contacts and calendar).
• Workflow automation with over 1,000 apps via Zoho Flow.

Mobile Apps

Secure access to all features via the mobile app, allowing on-the-go management.

Security and Compliance

Ensures data privacy and compliance with standards tailored to small businesses.

Why Choose Zoho Bigin?

• Fast and simple setup
  Get started in minutes—no complex training needed.
• Affordable pricing for small teams
  A powerful CRM without the cost or complexity of enterprise solutions.
• Effective pipeline-focused model
  Optimized for managing sales opportunities—ideal for SMBs.
• Automation and time savings
  Reduces manual tasks with rules, alerts, and smart integrations.
• Scalable without complexity
  Easily expand via integrations with Zoho CRM, Google Workspace, or Zoho Flow while keeping things simple and affordable.