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4.7
Based on 36 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

FreshdeskKeep your agents happy, and your customers happier

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Free versionFree trialFree demo

Paid version from $15.00 /month

Streamlines customer service with ticketing, automation, and multi-channel support.

Freshdesk enhances customer support experiences with advanced ticketing functionality, automation tools for streamlining operations, and support across multiple channels. This platform enables businesses to manage queries more efficiently, improve agent productivity, and deliver personalized service. Its analytics feature assists in tracking performance and customer satisfaction levels. Ideal for companies looking to elevate their customer service game.

Read our analysis about Freshdesk Benefits of Freshdesk

Transparent pricing

Intuitive UI

24/7 assistance

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Streamline customer interactions and boost satisfaction with our CX software.

Our software simplifies customer engagement, providing a centralized dashboard for managing interactions, tracking feedback, and analyzing data. With our CX software, you'll have the tools you need to optimize the customer experience and drive business growth.

Read our analysis about Cockpit de l'Expérience Client
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This software streamlines customer experience by mapping out customer journeys and touchpoints, visualizing data, and facilitating collaboration among teams.

Smaply helps businesses understand their customers better by identifying pain points and opportunities for improvement. It also allows for customization of customer journey maps and provides analytics for insights into customer behavior. Overall, Smaply is a comprehensive tool for enhancing customer experience.

Read our analysis about Smaply Benefits of Smaply

easy collaboration with your team and stakeholders

professional exports in PDF, PNG, Powerpoint and Excel

dedicated customer support

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Revolutionize your customer experience with this software that streamlines all interactions in one place.

Say goodbye to scattered customer data and hello to personalized experiences with automated workflows and real-time insights.

Read our analysis about Sprinklr Benefits of Sprinklr

Unified Front Office Platform

Integrated platform

Collaborative platform

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Free versionFree trialFree demo

Paid version from €189.00 /year

Improve customer experience with our software that tracks customer feedback, analyzes data, and generates reports.

Hubicus Groupe BVA helps businesses enhance customer satisfaction by providing real-time feedback analysis, personalized surveys, and customizable dashboards. Its AI-powered analytics generate comprehensive reports that help businesses optimize their customer experience.

Read our analysis about Hubicus Groupe BVA Benefits of Hubicus Groupe BVA

Real-Time

Do It Yourself / Do It For Me

360° view of the quality

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Improve your customer experience with real-time session recording and analytics.

LiveSession's advanced software allows you to record and analyze user sessions in real-time, providing valuable insights into customer behavior and helping you optimize your website and improve overall customer experience.

Read our analysis about LiveSession Benefits of LiveSession

User identification & custom context

Segmentation & Advanced filtering

User's error & frustration tracking

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Free versionFree trialFree demo

Pricing on request

Boost your customer experience with advanced engagement tools that analyze data and personalize campaigns for maximum impact.

Mapp Engage offers a range of features to optimize customer engagement, including real-time data analysis, segmentation and personalization, and multichannel campaign management. With powerful automation tools, you can create and deliver targeted campaigns that resonate with your customers, driving conversions and boosting loyalty.

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Free versionFree trialFree demo

Paid version from €75.00 /month

Streamline customer support with intuitive software that prioritizes efficiency and organization.

With advanced features like automated case routing and customizable workflows, this software maximizes productivity and promotes customer satisfaction. Its user-friendly interface simplifies communication and enhances team collaboration, allowing for seamless issue resolution.

Read our analysis about Service Cloud Benefits of Service Cloud

Complete customer history with Salesforce integration

Artificial Intelligence can anticipate an activity

Scalable platform from 1 to 10 thousand users

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Streamline financial services with this software. Manage transactions, automate workflows, and increase efficiency.

This banking and financial software offers a range of features to improve your financial services. With the ability to manage transactions, automate workflows, and increase efficiency, this software streamlines your financial processes. Whether you're a bank or financial institution, this software is designed to help you meet your needs.

Read our analysis about Particeep
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Manage customer interactions efficiently with this contact management software. Streamline communication, track leads, and analyze data.

With this software, you can easily organize and prioritize customer interactions to increase productivity. Its user-friendly interface allows for seamless communication between team members and customers. Generate reports to track performance and identify areas for improvement.

Read our analysis about Genesys Benefits of Genesys

World Leader

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