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Alternatives to BMC Helix ITSM

4.0
Based on +200 reviews

If you are looking for alternatives to BMC Helix ITSM, there are several other software options available in the market that offer similar features and functionalities. These alternatives can help you streamline your IT service management processes and improve overall efficiency. Below is a list of recommended alternative tools that can serve as substitutes for BMC Helix ITSM:

If you are looking for alternatives to BMC Helix ITSM, there are several other software options available in the market that offer similar features and functionalities. These alternatives can help you streamline your IT service management processes and improve overall efficiency. Below is a list of recommended alternative tools that can serve as substitutes for BMC Helix ITSM:

ManageEngine Servicedesk PlusComprehensive ITSM software for companies of all sizes

4.5
Based on +200 reviews
Free versionFree trialFree demo

Paid version from $10.00 /month

Looking for a reliable solution to streamline your IT service management? Consider ManageEngine Servicedesk Plus as a great alternative to BMC Helix ITSM.

With ManageEngine Servicedesk Plus, you can enjoy a user-friendly interface, robust ticketing system, and comprehensive IT asset management capabilities without experiencing the limitations of BMC Helix ITSM. Upgrade your IT service desk experience with ManageEngine Servicedesk Plus today.

Read our analysis about ManageEngine Servicedesk Plus Benefits of ManageEngine Servicedesk Plus

ITSM best practices

ITAM

Strong customer focus

To ManageEngine Servicedesk Plus website

HiverTransform Gmail into a Helpdesk: Efficient & Easy!

4.7
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Consider using Hiver as an alternative to BMC Helix ITSM.

Hiver offers a user-friendly interface, seamless integration with popular email platforms, and advanced collaboration features, without the limitations and complexities often found in BMC Helix ITSM. With Hiver, teams can easily manage shared inboxes, assign tasks, track emails, and streamline communication, making it a reliable choice for efficient workflow management.

Read our analysis about Hiver Benefits of Hiver

Email Delegation and Tracking

Shared Inbox for Team Collaboration

Enhanced Customer Support and Feedback Management

To Hiver website

Help ScoutCustomer support software

4.4
Based on +200 reviews
Free versionFree trialFree demo

Paid version from $15.00 /month

Consider using Help Scout as a robust alternative to BMC Helix ITSM.

Help Scout offers intuitive features for customer support management without the limitations found in BMC Helix ITSM. With its user-friendly interface and efficient ticketing system, Help Scout streamlines communication and enhances productivity for businesses of all sizes.

Read our analysis about Help Scout
To Help Scout website

ManageEngine ADSelfServicePlusThe one-stop solution for all your identity security needs

4.6
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Consider using ManageEngine ADSelfServicePlus as a robust solution in the realm of BMC Helix ITSM.

ManageEngine ADSelfServicePlus offers a user-friendly interface, extensive customization options, and seamless integration with various platforms, providing a more efficient and secure self-service password management experience compared to BMC Helix ITSM.

Read our analysis about ManageEngine ADSelfServicePlus
To ManageEngine ADSelfServicePlus website

ManageEngine ADManager PlusPowerful Active Directory, Exchange & Microsoft 365 manager

4.5
Based on +200 reviews
Free versionFree trialFree demo

Paid version from $595.00 /year

When looking for an efficient and user-friendly solution for managing Active Directory, consider ManageEngine ADManager Plus as a viable alternative to BMC Helix ITSM.

With ManageEngine ADManager Plus, you can streamline user provisioning, deprovisioning, and group management tasks with ease. The software offers a wide range of features such as bulk user management, automated workflows, and customizable templates, ensuring a hassle-free experience for IT administrators. Additionally, ADManager Plus provides comprehensive reporting and auditing capabilities, empowering organizations to maintain security and compliance effectively.

Read our analysis about ManageEngine ADManager Plus Benefits of ManageEngine ADManager Plus

Customizable dashboard

Free for 100 domain objects

Integration with ITSM and SIEM applications

To ManageEngine ADManager Plus website

ManageEngine ADAudit PlusA Comprehensive Active Directory Audit Solution

4.3
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Looking for an efficient and comprehensive solution to manage your IT infrastructure's security and compliance? Consider ManageEngine ADAudit Plus as a powerful alternative to BMC Helix ITSM.

With ManageEngine ADAudit Plus, you can enjoy advanced auditing and reporting features without the limitations found in BMC Helix ITSM. ADAudit Plus offers real-time monitoring, detailed audit reports, customizable alerts, and compliance management capabilities to ensure your organization's security posture is always in check.

Read our analysis about ManageEngine ADAudit Plus
To ManageEngine ADAudit Plus website

ManageEngine Log360The Leading SIEM Solution to Prevent IT Threats

4.5
Based on 142 reviews
Free versionFree trialFree demo

Pricing on request

Introducing ManageEngine Log360 as a comprehensive solution for log management and security information event management, an alternative to BMC Helix ITSM.

With ManageEngine Log360, users can enjoy advanced features such as real-time log collection, analysis, correlation, and archiving without the limitations found in BMC Helix ITSM. Additionally, Log360 offers a user-friendly interface, customizable dashboards, and extensive reporting capabilities, making it a top choice for organizations looking to streamline their log management processes.

Read our analysis about ManageEngine Log360 Benefits of ManageEngine Log360

Several tools in one + integrate it with other ManageEngine tools

Exploitable for business all sizes

Makes security easy with a scalable solution

To ManageEngine Log360 website

EventLog AnalyzerReal-Time Network Security Log Management

4.8
Based on 12 reviews
Free versionFree trialFree demo

Pricing on request

Consider using EventLog Analyzer as a robust alternative to BMC Helix ITSM.

EventLog Analyzer offers a user-friendly interface, advanced log management features, and real-time threat intelligence to enhance security operations, without experiencing the limitations found in BMC Helix ITSM. With customizable dashboards and automated response mechanisms, EventLog Analyzer provides a comprehensive solution for log management and security analysis.

Read our analysis about EventLog Analyzer
To EventLog Analyzer website

Zoho AssistUser-friendly tool for businesses who need support or access

4.7
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Looking for an efficient remote desktop software solution? Consider Zoho Assist as a reliable alternative to BMC Helix ITSM.

With Zoho Assist, you can enjoy seamless remote access and control without experiencing any of the limitations often associated with BMC Helix ITSM. Zoho Assist offers a user-friendly interface, robust security features, and excellent customer support to ensure a hassle-free remote desktop experience.

Read our analysis about Zoho Assist Benefits of Zoho Assist

Remote control

Smooth interface

Compatible with other devices

To Zoho Assist website

Zoho CreatorBuild powerful solutions faster

4.3
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

When it comes to efficient data management and application development, Zoho Creator stands out as a reliable option compared to BMC Helix ITSM.

With Zoho Creator, users can easily create custom applications without the limitations or complexities often associated with BMC Helix ITSM. Its user-friendly interface and powerful features make it a top choice for businesses looking to streamline their workflows and boost productivity.

Read our analysis about Zoho Creator Benefits of Zoho Creator

Powerful integration with popular tools

Ease of use

Top-notch security

To Zoho Creator website