Serwizz is a cloud-based Computerized Maintenance Management System (CMMS) designed for maintenance managers, technicians and service providers in industries such as manufacturing, facilities, hospitality, energy and maritime. This all-in-one SaaS platform centralizes work orders, preventive maintenance, asset tracking and team performance in one intuitive dashboard. By replacing paper, spreadsheets and fragmented messaging:

• You accelerate response times and ticket resolution

• You maximize equipment uptime and extend asset life

• You gain full visibility into operations and workforce productivity

What are the key features of Serwizz?

Work order and ticket management

Efficiently handle every maintenance request from submission to closure:

• Create and assign work orders with clear priorities and due dates

• Convert tickets into work orders instantly to eliminate bottlenecks

• Track status in real time so managers and technicians stay aligned

• Attach photos and notes directly to orders for full context

This unified workflow removes paper-based processes and broken communication channels.

Preventive maintenance automation

Ensure routine checks are never overlooked and reduce unplanned downtime:

• Schedule recurring inspections based on calendar intervals or meter readings

• Generate maintenance checklists tailored to each asset type

• Receive automated reminders when service tasks become due

• Record condition data to spot early signs of wear or failure

By automating your PM program, you prolong equipment life and cut emergency repairs.

Asset and facility oversight

Maintain a complete, searchable inventory of all your physical resources:

• Register assets and locations with custom fields for serial numbers, warranties and more

• Visualize your site map or facility hierarchy to see where each asset resides

• Link work orders and maintenance history directly to individual equipment

• Monitor depreciation and lifecycle costs for budgeting and replacement planning

Centralizing asset data prevents lost records and ensures audit-ready documentation.

Team productivity and time tracking

Optimize workforce allocation and measure labor efficiency:

• Log technician hours against specific tasks or work orders

• Analyze time spent on preventive versus corrective maintenance

• Balance workloads by viewing real-time availability and capacity

• Identify training needs through performance reports

These insights empower managers to assign the right resources and drive continuous improvement.

Analytics, custom workflows and AI assistance

Turn raw data into actionable intelligence and adapt Serwizz to your processes:

• Dashboards and reports on work order volume, MTTR, asset uptime and more

• Build custom workflows with conditional rules, approvals and notifications

• Use AI suggestions to prioritize high-risk assets or predict maintenance needs

• Export data seamlessly for deeper analysis in external BI tools

With flexible configuration, Serwizz molds itself to your operational requirements.

Seamless integrations

Keep your existing systems connected without redundant data entry:

• API-driven connectors to ERP, accounting, inventory and HR platforms

• Out-of-the-box integrations with common tools via Zapier or custom packages

• Embed Serwizz widgets into other web portals for unified user access

• Automate data flows to ensure updates propagate across your software ecosystem

Integrations eliminate silos, reduce errors and streamline end-to-end processes.

To summarize

• Streamlined operations: Replace paper, WhatsApp and spreadsheets with one hub for all service tasks.

• Improved uptime: Automate preventive maintenance to minimize failures and extend asset life.

• Complete visibility: Centralize assets, locations, work orders and labor metrics in real time.

• Data-driven optimization: Leverage analytics, custom workflows and AI to refine maintenance strategies.

• Effortless connectivity: Integrate Serwizz with your existing ERPs and applications for a seamless workflow.