Eudonet CRM: Online CRM software, Contact Leads & Accounts Management

Eudonet is a CRM solution that works with existing e-mail from a company. Because Eudonet is cloud-based, no configuration is required and it can be accessed from anywhere, using computers or mobile devices.

With Eudonet, companies can generate and track leads, manage tasks and track the entire sales pipeline directly in the application. This allows team members to work collaboratively, by accessing up-to-date information about each thread.

Leads management with Eudonet CRM

In the Leads module, professionals can see a list of prospects, as well as relevant contact information. These leads can be filtered by all open leads, my leads, today's leads, transformed leads, and unread leads.

In addition to manually entering a new lead into Eudonet, companies can import existing leads from an Excel spreadsheet.

Leads can be connected to a primary owner, who will be listed in the system as a member of the main team responsible for that client.

Editor: EUDOWEB

Strengths of Eudonet CRM

Eudonet CRM demo and screenshots

American CRM first, Eudonet second Go even further in the relationship with your contacts through Eudostore and enrich your Eudonet new features. Enjoy a customized CRM solution tailored to your process Conquer your markets through an all in one console Embark all your data in your pocket and keep an eye on your activity even in situations of mobility through EudoTouch our mobile app for iOS and Android. The double competence editor / integrator gained in over 4000 projects ensures complete mastery of the solution, from its creation to its implementation. Take a step ahead of your customer relationship with Eudonet CRM! Place your CRM at the heart of your information system by connecting it to all your applications also have a complete management console to change your CRM to the rhythm of your business

Eudonet CRM customers

No customer reference

Eudonet CRM pricing and features

Plans & Pricing

Accès
Standard
Premier
40 /month /user
70 /month /user
100 /month /user

L’idéal pour démarrer pour les petites organisations.

L’offre plébiscitée dans les PME et ETI.

Une offre connectée pour plus de productivité

Features

Analytics
Custom Charts
Custom Queries
Data Deduplication
Data Import/Export
Drill Down
Filters
Forecasting
KPI
Objectives Management
Queries Designer
Reports
Semantic Analysis
Shared Dashboards and Reports
Waterfall Chart
Interactive Dashboard
Application Settings
Backup
Dashboard
Data Duplication
Data Import & Export (CSV, XLS)
Data Sharing Rules
Management of Rights
Collaboration
Calendar Syncing
Collaborative Review
Event Scheduling
Extranet
Managing Attachments
Planning Overview
Shared Calendars
Communication
Chat Box / Instant Messaging Live discussion via a Webchat
Contact Manager Search and organization application for professionnal contacts
Fax Telecopying or telefax
Mail, Post Traditional mail
Push Notifications
SMS Short Message System
Shared Contacts Contacts viewed and updated by multiple people
Web Mail (Email Management) Sending and receiving emails
Certified Emails
Customer Support
Customer Support Dashboard
Lead Detection
Customer Interface
Feedback & Customer Satisfaction
Help Desk
Service Quality Management
Support Opening Hours
Ticketing
Tickets Allocation
Document Management
Add Document from Email Transfer an email to the appllication to add a new document
Document Templates
Electronic Signature
Email Document as a Link
Email document as an attachment
Shared Folders
Document Electronic Signature
Full Document Search
Identification with Electronic Certificate
Guarantee
Data Loss Insurance
SLA higher than 99.5% Service Level Agreement (SLA). It defines the level of service expected by users in percentage of uptime activity
Marketing Automation
Campaigns Management
Campaigns Reports Clics, ROI
Contact Cleaning Avoidance of duplication, correction of email addresses, bounced email removal, management of NPAIs and unsubscriptions
Custom Response
Direct Mail Advertising
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Templates
Email Tracking
Emails Scheduling
Newsletter Management
Opt-out / Unsubscribe Management
Population Targeting Segmentation & profiling
Survey
Transactional Messaging
Unsubscribe Page
Landing Page
Mass Email
SMS campaign
User IP Tracking Identification and qualification of companies that visit your website using their IP address and cookie
People Management
Leave Management
Leave Validation Process
Progression follow-up
Time Estimation
Timesheet
Procurement
Contract Management
Expense Categorization
Inventory Management
Suppliers Management
Incoming Quotes Management
Project Management
Backlog Management
Customer Profitability Automatic calculation of the margin or losses generated on a project.
Demand Management
Kanban Board
Macroplanning & Reverse planning
Priority Management
Productivity Analysis
Project Duplication
Project Geolocation
Project Planning
Project Profitability Return On Investment
Project Report
Project Requests
Projects Overview / Follow Up
Recurring Tasks
Resource Allocation
Resource Management Human Resources management
Task Planning Tasks roll out in order to organize the project
Sales Force Automation
Access to a Collaborative Database of BtoB Contacts Source of targeted contacts that can be used for sales purpose
Account Management Management of company information
BtoB Approach
BtoC Approach
Contact Management Editing and follow-up of contacts for a given company
Contact Type Client, Prospect
Customer Portfolio Groups of customers
Prospection
Sales Report Conversion rate, team performance, best sales
Segments / Populations Possibility to group contacts by type
Standardized Mail Allows you to save an email as a standardized response and use it over and over again
Business Card Scanner Business Card data import
Business Proposition Customer engagement via product positioning (price, competition, decision making, etc.)
Custom Quote
Events History and Follow-Up Account Activity & History
Lead Management Managing prospective customers from generation of leads to their conversion into sales and long-term relationships.
Monitoring and Collection of Social Data Analysis of what Internet users say on social networks
Opportunity Management Deal that can possibly be gained following the qualification of a lead
Quote Proposal Avoidance
Sales Forecasting Future sales numbers based on statistics
Sales Lead Lifecycle Management
Salespeople Management
Tracking of Sales Proposals Tracking of sales offers that informs you whether or not the document you sent has been read.
Lead Scoring Prospect qualification
Sales Process and Pipeline Customer life cycle management

Services

Integration & Interoperability
Linux OS
Mac OS
Website (plugin, form)
Windows OS
API, Web Service Restful APIs
Social Networks Integration
Mobility
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Mobile App
Security & Confidentiality
Daily Backups
Strict Internal Access Controls
Two-Factor Authentication
Access Restriction on IP Addresses
Single Sign-On (SSO)
Support
24/7 Support
Configuration Support
Dedicated Account Manager
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
On-site Training
Online Training (Webinar)
Community (FAQ, Forum)
Legal Advice
Outsourced Data Protection Officer (DPO)

Data hosted in the following countries: France