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Alternatives to LeadDesk

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4.7
Based on 62 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're exploring options for managing your sales and customer interactions, you may be considering alternatives to LeadDesk. While LeadDesk offers a robust set of features for call management and lead generation, there are several other software solutions available that may better meet your specific needs. These alternatives can provide similar functionalities, including CRM capabilities, automated dialing systems, and analytics tools. In the following list, we will guide you through some of the top recommended alternatives to LeadDesk, helping you make an informed decision about which tool is right for your business.

Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a powerful alternative to LeadDesk.

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Service Cloud offers a user-friendly interface, robust features, and excellent customer support, making it a reliable choice for managing customer service operations. With Service Cloud, you can streamline workflows, enhance communication with customers, and improve overall efficiency without experiencing the limitations of LeadDesk.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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Salesforce Starter

The complete CRM & marketing suite for startups, VSEs and SMEs

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4.4
Based on +200 reviews
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Salesforce Starter offers a simplified and effective approach to customer relationship management. Its user-friendly interface makes it easy for teams to get to grips with the software quickly and easily. Advanced customization features enable users to configure the software according to their specific needs, offering a tailor-made solution.

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Compared with LeadDesk, Salesforce Starter stands out for its ability to offer a 360-degree view of customers, integrating past interactions and relevant data. What's more, its compatibility with other tools and ease of integration make it a wise choice for companies looking for a flexible, scalable solution. Last but not least, the availability of responsive technical support contributes to guaranteeing quality support for users.

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GoContact

#1 Partner of Choice for Contact Centers

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5.0
Based on 2 reviews
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For those seeking an efficient and user-friendly solution for contact management, GoContact emerges as a compelling alternative to LeadDesk. With its intuitive interface and robust features, it provides an excellent platform to streamline your contact organization and communication needs.

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GoContact offers a range of functionalities including customizable contact fields, seamless integration with various communication tools, and advanced search capabilities. Users can easily manage their contacts, organize them into groups, and even sync with mobile devices, ensuring that essential information is always at hand. This flexibility makes GoContact an ideal choice for individuals and businesses alike looking to enhance their networking efficiency.

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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If you're exploring options for project management and collaboration tools, consider monday service as a robust alternative to LeadDesk. Known for its user-friendly interface and versatile functionality, monday service caters to teams of all sizes and industries, providing an excellent environment for productivity and streamlined communication.

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With features such as customizable workflows, real-time updates, and integration capabilities with various apps, monday service enhances team collaboration. Users can easily manage tasks, track progress, and visualize data through various views like Kanban or timelines, making it an ideal choice for organizations looking to improve efficiency while maintaining flexibility in their project management processes.

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Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

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Mobile Service Cloud

The omnichannel customer service solution

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Mobile Service Cloud offers a complete solution for customer relationship management, setting it apart from LeadDesk.

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With Mobile Service Cloud, you benefit from an intuitive, flexible platform for efficiently managing customer interactions across all channels, without the limitations encountered with LeadDesk.

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
Based on +200 reviews
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Paid version from €7.00 /month

Looking for a modern and efficient customer service software? Consider Zoho Desk as an alternative to LeadDesk.

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With Zoho Desk, you can streamline your customer support operations without the limitations of LeadDesk. Zoho Desk offers a user-friendly interface, robust ticketing system, and powerful automation features to enhance your customer service experience.

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Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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easiware

A solution to manage and centralize customer interactions

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4.6
Based on 48 reviews
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Paid version from €30.00 /month

Consider easiware as a superior option to LeadDesk for your software needs.

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Easiware provides a user-friendly interface, seamless integration with other systems, and advanced features that enhance productivity without the limitations and issues found in LeadDesk.

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Benefits of easiware

check All in one platform for customer interactions management

check Offline and online: covers all channels, including stores

check AI applied to customer relations - semantic analysis

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Service Hub

Innovative Solution for Customer Service Excellence

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4.4
Based on +200 reviews
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Consider using Service Hub as a robust alternative to LeadDesk.

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Service Hub offers a user-friendly interface, advanced features, and excellent customer support, providing a superior experience compared to LeadDesk. With Service Hub, you can streamline your customer service processes efficiently and effectively without encountering the limitations often associated with LeadDesk.

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Freshdesk

AI-Powered Help Desk Software for Scalable Customer Support​

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4.5
Based on +200 reviews
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Paid version from $15.00 /month

Freshdesk is a robust customer support software that offers a comprehensive suite of tools designed to enhance customer engagement and streamline support processes. It serves as a valuable alternative for those exploring options in the realm of customer service platforms, making it ideal for businesses looking to improve their customer interactions efficiently.

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With features such as ticketing management, automation, and multi-channel support, Freshdesk enables teams to address customer inquiries swiftly and effectively. Additionally, its user-friendly interface and integration capabilities facilitate seamless collaboration within support teams, empowering organizations to provide exceptional service while maintaining high levels of productivity.

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Benefits of Freshdesk

check Transparent pricing

check Intuitive UI

check 24/7 assistance

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Gladly

Effortless Customer Service Software for Seamless Support

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4.8
Based on +200 reviews
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If you are exploring customer service solutions, Gladly emerges as a noteworthy alternative to LeadDesk. This platform is designed to enhance the customer experience by providing an intuitive interface and seamless communication channels that empower agents to connect with customers effectively.

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Gladly focuses on creating a personalized service environment where every interaction is seen as part of a larger conversation. It offers features like unified messaging across different platforms and tools that help maintain context in customer interactions, ensuring that agents have all necessary information at their fingertips while interacting with clients.

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