FROGED: Customer Success automation for SaaS

The fastest way for subscription-based businesses to improve customer onboarding and retention.

Using FROGED, you'll be able to create and scale your onboarding and retention processes.

Serve your customer's unique needs with customized campaigns and behavioral emails, a beautifully integrated knowledge base, live chat, automated messages, and event and segment tracking to measure your customers' behavior.

Inside FROGED you'll find:

Communication Tools ⚡️

  • Onboarding. Stay in touch with your new users with personalized in-app messages for each segment during the entire customer lifecycle. 
     
  • Retention. Increase customer loyalty using our retention features. Keep your customers engaged, create amazing support articles, and launch product updates.
     
  • Customer Support. We offer one of the best and 100% customizable support widgets. Knowledge Base and Updates integrated.

Visibility Tools 💡

  • Event tracking. Create and track custom events. See the performance of your different triggers. You can customize and create as many events as you want.
     
  • Segment performance. Provide more value to your users by creating custom segments. You'll be able to track their behavior and compare relevant data

Editor: Froged technologies S.L.

Strengths of FROGED

  • Easy to install and to use / Powerful features
  • Stunning support team / Affordable for everyone
  • +2k Integrations / Public Roadmap

FROGED demo and screenshots

FROGED customers

Integrations FROGED

FROGED pricing and features

Plans & Pricing

FREE
Growth
Scale
Custom
0
69 /month
139 /month
Contact us

FREE

Features

Analytics
Behavioral Analysis
Dashboards
Data Import/Export
Interactive Dashboard
Customer Support
Communications History
Customer Support Dashboard
Feedback & Customer Satisfaction
Help Desk
Live Chat
Support Opening Hours
Marketing Automation
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Email Tracking
Emails Scheduling
Pop-up windows
Responsive Email Adaptive emails; messages adapt to the size of the screen
Sender Custom IP & Domain Configuration of the SPF, DKIM, DMARC to authenticate the sender of the message

Services

Support
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
Configuration Support
Accounting Advice
Dedicated Account Manager

Data hosted in the following countries: Germany, Ireland

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