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ContactNow : Boost Your Call Center Efficiency with ContactNow

ContactNow : Boost Your Call Center Efficiency with ContactNow

ContactNow : Boost Your Call Center Efficiency with ContactNow

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5.0
Based on 8 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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ContactNow: in summary

ContactNow is a powerful call center management software designed for businesses looking to enhance their customer service operations. It offers seamless integration, intelligent call routing, and real-time analytics, making it an ideal choice for companies striving to improve communication efficiency and customer satisfaction.

What are the main features of ContactNow?

Seamless Integration

ContactNow easily integrates with popular CRM systems, making it simple for your team to access and manage customer information. This feature helps streamline your operations and provides a unified view of customer interactions.

  • Compatible with major CRM platforms
  • Quick and easy setup
  • Minimize disruptions by maintaining data flow

Intelligent Call Routing

With intelligent call routing, ContactNow ensures that incoming calls are directed to the most appropriate agent based on predefined criteria. This increases customer satisfaction by reducing wait times and enhancing service quality.

  • Skill-based routing
  • Priority customer handling
  • Custom routing rules for specific scenarios

Real-Time Analytics

Stay informed with real-time analytics provided by ContactNow. The software offers comprehensive reporting options that enable you to monitor call center performance, identify trends, and make informed decisions for future improvements.

  • Customizable dashboards
  • Historical data analysis
  • Detailed agent performance reports

ContactNow: its rates

standard

Rate

On demand

Clients alternatives to ContactNow

8x8

Call, meet, chat, share, work better.

star star star star star-half-outlined
4.3
Based on 6 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Pricing on request

Streamline your call center operations with advanced software features such as call routing, IVR, and call recording.

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With this software, you can easily manage your call center's agents and customers, monitor call quality, and access real-time analytics to make data-driven decisions. Its user-friendly interface and customizable settings make it an ideal solution for businesses of all sizes.

Read our analysis about 8x8

Benefits of 8x8

check Advanced analytics for better decisions & customer encounter

check Integration with famous third-party apps boosts productivity

check Flexible, customizable platform to suit business needs

Learn more

To 8x8 product page

CloudTalk

Intelligent Phone System for support and sales team

star star star star star-half-outlined
4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from €25.00 /month

Streamline your call center operations with powerful software designed to improve efficiency and customer satisfaction. Manage calls, track performance, and optimize workflows all in one place.

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With CloudTalk, you'll have access to a range of features that make managing your call center a breeze. From customizable call routing and IVR menus to real-time analytics and reporting, you'll have everything you need to provide top-notch service to your customers.

Read our analysis about CloudTalk

Benefits of CloudTalk

check CloudTalk seamlessly integrates with over 25+ business tools

check 50+ powerful call centre features, 140+ phone numbers

check CloudTalk Plan starts with 25€ per user/month

Learn more

To CloudTalk product page

Genesys PureCloud

All-in-one cloud contact center solution

No user review
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €12.00 /month

Streamline your call center operations with this cloud-based software. Enjoy features like real-time analytics and omnichannel engagement.

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Get powerful insights into your customers' needs with real-time analytics. The omnichannel capabilities mean that your customers can reach you on their preferred platform, making it easier to engage with them.

Read our analysis about Genesys PureCloud

Benefits of Genesys PureCloud

check Native omnichannel platform

check Speech-Enabled IVR

check Workforce optimisation system

Learn more

To Genesys PureCloud product page

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Customer reviews about ContactNow

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5.0
Based on 8 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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