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Avaya : Optimized Communication Solutions for Enterprises

Avaya : Optimized Communication Solutions for Enterprises

Avaya : Optimized Communication Solutions for Enterprises

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4.7
Based on 3 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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Avaya: in summary

Avaya provides cutting-edge communication solutions tailored for enterprises. Designed to streamline operations and enhance connectivity, Avaya stands out with its advanced call management, seamless integration capabilities, and powerful analytics tools. Perfect for businesses seeking to modernize their communication infrastructure.

What are the main features of Avaya?

Advanced Call Management

Avaya's advanced call management system ensures that enterprises can efficiently handle high volumes of calls, ensuring uninterrupted communication.

  • Customizable call routing and scripting
  • Interactive Voice Response (IVR) systems
  • Automated call distribution

Seamless Integration

Avaya allows businesses to integrate with existing systems effortlessly, enhancing functionality without the need for extensive infrastructure changes.

  • Compatibility with CRM and ERP systems
  • Open APIs for custom integrations
  • Unified communication solutions across various platforms

Powerful Analytics Tools

Leverage Avaya's powerful analytics tools to gain insights into communication patterns and improve overall efficiency.

  • Real-time data on call metrics and performance
  • Comprehensive reporting capabilities
  • AI-driven insights for better decision-making

Avaya: its rates

standard

Rate

On demand

Clients alternatives to Avaya

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Paid version from €21.00 /month

Telecom software for seamless communication. Features include voice and video calls, messaging, and call routing.

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With Ringover, users can easily make and receive calls, no matter where they are located. The software offers a variety of communication options, including messaging and video calls, as well as call routing to ensure calls are always answered. Its user-friendly interface makes it easy to manage contacts and track call history.

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GoContact

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Pricing on request

Cloud-based platform offering multi-channel communication, real-time analytics, automated workflows, and seamless integration with existing CRM systems for effective customer engagement.

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GoContact is a robust cloud-based contact center solution designed to enhance customer engagement through multi-channel communication. It offers real-time analytics to track performance metrics, automated workflows for efficient task management, and seamless integration capabilities with popular CRM systems. These features empower businesses to improve response times and deliver personalized experiences, all while streamlining operations and maximizing productivity in customer service environments.

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8x8

Call, meet, chat, share, work better.

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4.3
Based on 6 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Pricing on request

Streamline your call center operations with advanced software features such as call routing, IVR, and call recording.

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With this software, you can easily manage your call center's agents and customers, monitor call quality, and access real-time analytics to make data-driven decisions. Its user-friendly interface and customizable settings make it an ideal solution for businesses of all sizes.

Read our analysis about 8x8

Benefits of 8x8

check Advanced analytics for better decisions & customer encounter

check Integration with famous third-party apps boosts productivity

check Flexible, customizable platform to suit business needs

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Customer reviews about Avaya

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4.7
Based on 3 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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