CXone: Innovative cloud contact center platform

A unified, single cloud customer experience platform

Nice inContact, one of the most dominant providers on cloud and on-premises software solutions,  has taken the world by storm with its customer experience platform CXone, released in 2017. This call center software was created to help businesses around the world improve their customer engagement. It offers a simple and quick solution to companies, which results in workforce optimization and an improvement in their ability to meet consumer demands.

Why switch to CXone?

Cxone has been ranked one of the best in the market by Forrester, Gartner, and Ventana Research due to its innovative cloud contact center. Their cutting-edge cloud solution allows them to always be prepared for changes in customer data. Migrating to this solution will allow your company to flourish. You will have full elasticity due to the pay as you go model the software utilizes.

Furthermore, your customer relationship rate will increase because CXone will provide you with the most advanced analytics in real time in a unified integrated platform. Utilizing this contact center technology will present you with all the management tools needed to improve customer loyalty.

Editor: NICE in contact

Strengths of CXone

CXone demo and screenshots

CXone customers

No customer reference

CXone pricing and features

Plans & Pricing

Standard
Contact us

Features

Customer Support
Customer Support Dashboard
Sales Force Automation
Contact Management Editing and follow-up of contacts for a given company

Data hosted in the following countries: United States of America (USA)

Aircall

0
The Phone System Built for Modern Businesses
VoipSoftware VendorTelecomTelephonyIvrCall Center

Genesys PureCloud

0
All-in-one cloud contact center solution
Call CenterCustomer EngagementCustomer Service

SimplyBook.me

0
Appointment Scheduling Software
Appointment SchedulingReservation & BookingHair Salon

Ogustine Marketplace

0
Marketplace solution for service-based businesses
MarketplaceReservation & BookingEcommerceSupermarketInsuranceLogisticsHuman Services

Optima-CRM

0
Innovative Real Estate software CRM & global winner 2018.
Real Estate ManagementReal Estate AgencyCrm

BOTNATION AI

0
Instantly engage your audience with a chabot
Chat and ChatbotCustomer SupportChatEcommerceEducation & eLearningTraining ManagementStartup

Ogustine Selfservice

0
The e-commerce solution dedicated to home service businesses
Human ServicesReservation & BookingChild CareMaid ServiceErpAppointment SchedulingOnline Course

Sellsy

0
The All-In-One CRM and Invoicing Solution
InvoicingCrmBusiness Management

Ogustine conciergerie

0
Create your Digital Concierge Service Solution
Human ServicesReservation & BookingTemporary StaffingMaid ServiceConciergeAppointment Scheduling

eMundus

0
Online candidacy management plateform
Higher EducationRecruitingCrm

Extrabat

0
Your complete management software, flexible and intuitive
ErpLandscapeCrmInvoicingHome BuilderConstruction Management

Eurécia Congés & Absences

0
Spend 50% less time on leave management
Holiday ManagementAttendance Tracking