Review Talkdesk: Stay Ahead of Customers' Expectations - Appvizer

Talkdesk

Stay Ahead of Customers' Expectations
Presentation of Talkdesk

Deliver great customer experience

Talkdesk is a cutting-edge cloud-based telephony solution that helps you connect with your customers across all channels. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers.

This flexible solution allows you to engage customers and lend a helping hand no matter how they reach out to you. Supercharge your support team by delivering an enterprise-class experience through an intuitive interface.

The next generation of cloud contact center software

Talkdesk helps you manage interactions with customers from start to finish. This comprehensive platform includes features such as:

  • Customer engagement: use this omnichannel solution with unparalleled reliability to boost customer satisfaction and deliver best-in-class support
  • Workforce engagement: allow agents to work from anywhere and unify internal communications to streamline your workflow and reveal the full potential of your workforce
  • AI-enhanced capabilities: this smart platform delivers the most relevant information and insight to both customers and agents

Advantages of Talkdesk

  • An omnichannel, customer-centric approach
  • An end-to-end solution for all communications
  • AI-powered and ready for seamless integrations
Information on Talkdesk
Software edited by Talkdesk
Data stored in the following countries: United States of America (USA)
List of the available languages: English
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Prices and features of Talkdesk

CX Cloud Essentials
$75.00

/month /user

Communication

Call Recording
Full Text Search within Conversations
Live User Status
RichSMS
Shared Contacts
Shared Inbox
Video Conference
+ 2 other features
CX Cloud Elevate
$85.00

/month /user

Communication

Call Recording
Full Text Search within Conversations
Live User Status
RichSMS
Shared Contacts
Shared Inbox
Video Conference
+ 2 other features
CX Cloud Elite
$125.00

/month /user

Communication

Call Recording
Full Text Search within Conversations
Live User Status
RichSMS
Shared Contacts
Shared Inbox
Video Conference
+ 2 other features
Standard
Rate

On demand

Communication

Call Recording
Full Text Search within Conversations
Live User Status
RichSMS
Shared Contacts
Shared Inbox
Video Conference
+ 2 other features

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