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Alternatives to Mobile Service Cloud

Looking for alternatives to Mobile Service Cloud software? Discover below a handy list of recommended tools that are the best substitutes for this initial tool.

Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Consider using Hiver as an alternative to Mobile Service Cloud.

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Hiver offers a user-friendly interface, seamless integration with popular email platforms, and advanced collaboration features, without the limitations and complexities often found in Mobile Service Cloud. With Hiver, teams can easily manage shared inboxes, assign tasks, track emails, and streamline communication, making it a reliable choice for efficient workflow management.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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If you're exploring options for project management and collaboration tools, consider monday service as a robust alternative to Mobile Service Cloud. Known for its user-friendly interface and versatile functionality, monday service caters to teams of all sizes and industries, providing an excellent environment for productivity and streamlined communication.

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With features such as customizable workflows, real-time updates, and integration capabilities with various apps, monday service enhances team collaboration. Users can easily manage tasks, track progress, and visualize data through various views like Kanban or timelines, making it an ideal choice for organizations looking to improve efficiency while maintaining flexibility in their project management processes.

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Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €7.00 /month

Looking for a modern and efficient customer service software? Consider Zoho Desk as an alternative to Mobile Service Cloud.

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With Zoho Desk, you can streamline your customer support operations without the limitations of Mobile Service Cloud. Zoho Desk offers a user-friendly interface, robust ticketing system, and powerful automation features to enhance your customer service experience.

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Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Zendesk

#1 Customer Service Omnichannel CRM Platform

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4.3
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €49.00 /month

Consider using Zendesk as a robust alternative to Mobile Service Cloud.

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Zendesk offers a user-friendly interface, extensive customization options, and excellent customer support features, without the limitations and complexities often associated with Mobile Service Cloud. With Zendesk, you can efficiently manage customer interactions and streamline your support processes with ease.

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Benefits of Zendesk

check Omnichannel Approach

check World leader, rapid changes

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €29.00 /month

When looking for a robust customer service solution, Tidio is an excellent alternative to Mobile Service Cloud. It provides a comprehensive suite of tools designed to enhance communication and engagement with your customers.

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Tidio offers features such as live chat, chatbot integration, and email marketing capabilities. It streamlines the customer service process, ensuring that businesses can respond promptly and effectively to inquiries while also gaining valuable insights into user behavior.

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Benefits of Tidio

check Ease of use—no-code implementation, visual chatbot builder

check Sleek design—lightweight, customizable chat widget

check Powerful AI—resolve most of your tickets without a single click

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LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €15.00 /month

Consider LiveAgent as a versatile and efficient option to enhance your customer support experience, especially if you are currently using Mobile Service Cloud.

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LiveAgent offers a user-friendly interface, robust ticketing system, live chat support, social media integration, and advanced reporting capabilities, without the limitations or shortcomings often associated with Mobile Service Cloud. With LiveAgent, you can streamline communication channels, increase agent productivity, and improve overall customer satisfaction.

Read our analysis about LiveAgent

Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

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Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a powerful alternative to Mobile Service Cloud.

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Service Cloud offers a user-friendly interface, robust features, and excellent customer support, making it a reliable choice for managing customer service operations. With Service Cloud, you can streamline workflows, enhance communication with customers, and improve overall efficiency without experiencing the limitations of Mobile Service Cloud.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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RingCentral Centre de Contact

Deliver great customer and employees experiences

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4.8
Based on 12 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Consider RingCentral Centre de Contact as a powerful solution for efficient communication and customer support.

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RingCentral Centre de Contact offers a user-friendly interface, robust features, and seamless integration options, making it a reliable choice for businesses seeking a comprehensive contact center solution. With features like omnichannel communication, analytics tools, and customizable workflows, RingCentral Centre de Contact stands out as a top-notch alternative to Mobile Service Cloud.

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Benefits of RingCentral Centre de Contact

check Cloud, open, reliable, secure and innovative platform

check Increase CSAT with intelligent customer & agent experiences

check High ROI with native Workforce Engagement Management

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Help Scout

Customer support software

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4.3
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from $15.00 /month

Consider using Help Scout as a robust alternative to Mobile Service Cloud.

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Help Scout offers intuitive features for customer support management without the limitations found in Mobile Service Cloud. With its user-friendly interface and efficient ticketing system, Help Scout streamlines communication and enhances productivity for businesses of all sizes.

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Khoros

The Digital Customer Engagement Platform

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Consider using Khoros as an alternative to Mobile Service Cloud.

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Khoros provides a user-friendly interface and robust features that enhance user engagement and community management. With Khoros, you can efficiently analyze data, streamline customer interactions, and create personalized experiences for your audience, without experiencing the limitations often found in Mobile Service Cloud.

Read our analysis about Khoros

Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

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