search Where Thought Leaders go for Growth

Alternatives to Freshservice

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're looking for alternatives to Freshservice, there are several other help desk and IT service management software options available. These alternatives offer similar features and functionalities to help you streamline your IT support processes and improve customer satisfaction.

ManageEngine Servicedesk Plus

Comprehensive ITSM software for companies of all sizes

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from $10.00 /month

Looking for a reliable solution to streamline your IT service management? Consider ManageEngine Servicedesk Plus as a great alternative to Freshservice.

chevron-right See more details See less details

With ManageEngine Servicedesk Plus, you can enjoy a user-friendly interface, robust ticketing system, and comprehensive IT asset management capabilities without experiencing the limitations of Freshservice. Upgrade your IT service desk experience with ManageEngine Servicedesk Plus today.

Read our analysis about ManageEngine Servicedesk Plus

Benefits of ManageEngine Servicedesk Plus

check ITSM best practices

check ITAM

check Strong customer focus

Learn more

To ManageEngine Servicedesk Plus product page

NinjaOne (ex-NinjaRMM)

The leading unified IT operations solution

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Pricing on request

Consider NinjaOne as a robust alternative to Freshservice.

chevron-right See more details See less details

NinjaOne provides a user-friendly interface, advanced features, and seamless integration capabilities, all without any of the limitations found in Freshservice. With NinjaOne, you can efficiently manage your IT infrastructure and streamline your workflows with ease.

Read our analysis about NinjaOne (ex-NinjaRMM)

Benefits of NinjaOne (ex-NinjaRMM)

check Ease of Setup, Management, and Use

check Quality of Relationship

check Patch Management

Learn more

To NinjaOne (ex-NinjaRMM) product page

SysAid

ITSM Solutions: Automate Your Workflows

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Consider using SysAid as a reliable alternative to Freshservice.

chevron-right See more details See less details

SysAid offers a user-friendly interface, robust features, and efficient ticketing system without experiencing the limitations often found in Freshservice. With SysAid, you can streamline your IT operations and enhance productivity seamlessly.

Read our analysis about SysAid

Benefits of SysAid

check Increased efficiency and productivity

check Better communication and collaboration among IT teams

check Better visibility into IT operations and performance

Learn more

To SysAid product page

HaloITSM

Halo ITSM: IT Service Management Software

star star star star star-half-outlined
4.8
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from €29.00 /month

Consider HaloITSM as a robust option for managing IT service requests and incidents, in comparison to Freshservice.

chevron-right See more details See less details

HaloITSM offers a user-friendly interface, advanced automation features, and seamless integration with other IT tools, providing a more efficient and streamlined IT service management experience compared to Freshservice. Additionally, HaloITSM prioritizes user experience and customization options, ensuring a tailored solution for your organization's unique needs without the limitations found in Freshservice.

Read our analysis about HaloITSM

Benefits of HaloITSM

check Modern & Intuitive; Highly Configurable; Cost Effective

Learn more

To HaloITSM product page

FootPrints

Comprehensive IT Service Management Solution

star star star star-half-outlined star-outline
3.5
Based on 136 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

FootPrints is a robust and versatile software solution designed to streamline various processes within organizations. It offers users an intuitive interface and a variety of features that enhance efficiency and collaboration, making it a great choice for teams looking to improve their workflow. Many professionals have considered FootPrints as a valuable alternative to Freshservice, catering to a range of needs across different industries.

chevron-right See more details See less details

With FootPrints, users can take advantage of customizable workflows, advanced reporting tools, and seamless integration with other applications. The software supports project management, service desk operations, and asset tracking, allowing teams to manage tasks effectively and maintain oversight of their resources. This flexibility and functionality make FootPrints an appealing option for businesses seeking a comprehensive solution in place of Freshservice.

Read our analysis about FootPrints
Learn more

To FootPrints product page

IT Service Management

Streamlined IT Service Management Solutions

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

IT Service Management provides a comprehensive solution for organizations looking to streamline their IT operations and enhance service delivery. With a focus on aligning IT services with business needs, this software supports various functionalities that foster efficient communication and collaboration across teams.

chevron-right See more details See less details

By integrating features such as incident management, problem resolution, and change management, IT Service Management aids organizations in maintaining high service availability and improving user satisfaction. Its robust reporting tools also offer valuable insights, enabling teams to make data-driven decisions and optimize their service processes.

Read our analysis about IT Service Management
Learn more

To IT Service Management product page

LANDESK Service Desk

Optimize IT Support with Dynamic Service Desk

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

For organizations seeking a comprehensive solution for managing service requests and IT support, LANDESK Service Desk emerges as a valuable alternative to Freshservice. This platform is designed to streamline operations and enhance productivity, providing users with an intuitive interface to efficiently handle incidents and service tasks.

chevron-right See more details See less details

LANDESK Service Desk offers a range of features that facilitate effective ticket management, automated workflows, and detailed reporting capabilities. Its integration with various IT asset management tools ensures a seamless flow of information throughout the service ecosystem, empowering teams to respond quickly and effectively to user needs while maintaining high levels of service quality.

Read our analysis about LANDESK Service Desk
Learn more

To LANDESK Service Desk product page

Matrix42 Service Management

Advanced IT Service Management for Optimized Operations

star star star star star-half-outlined
4.7
Based on 4 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

When considering alternatives to Freshservice for efficient and comprehensive IT service management, Matrix42 Service Management stands out as a competitive option. With a robust framework designed to optimize processes and elevate user satisfaction, Matrix42 Service Management is well-equipped to handle various service management needs seamlessly.

chevron-right See more details See less details

Matrix42 Service Management offers a wide range of features including incident management, problem management, and service asset configuration management. Additionally, the platform integrates advanced automation capabilities and a user-friendly interface, built to streamline operations and enhance productivity. Matrix42's self-service portal and extensive reporting features provide valuable tools for both IT departments and end-users. Whether you are looking to improve workflow efficiency or drive consistent service quality, Matrix42 Service Management presents a reliable solution.

Read our analysis about Matrix42 Service Management
Learn more

To Matrix42 Service Management product page

OCTOPUS ITSM

Streamline IT Service Management with OCTOPUS ITSM

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

In the dynamic landscape of IT service management, OCTOPUS ITSM stands as a reliable alternative to Freshservice. With a focus on boosting organizational efficiency and enhancing IT operations, OCTOPUS ITSM offers comprehensive solutions to manage incidents, assets, and service requests seamlessly.

chevron-right See more details See less details

OCTOPUS ITSM distinguishes itself through its user-friendly interface and scalable features that cater to businesses of varying sizes. Whether it's through intuitive dashboards, advanced reporting capabilities, or integrated asset management, users can find all the essential tools required for efficient IT service management. This comprehensive suite empowers teams to proactively address IT challenges, ensuring sustained productivity and operational excellence.

Read our analysis about OCTOPUS ITSM
Learn more

To OCTOPUS ITSM product page

GLPI Network

Optimize IT Asset Management with Top-Tier ITSM Solution

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from €19.00 /month

When it comes to asset and IT service management solutions, GLPI Network offers a robust alternative to Freshservice.

chevron-right See more details See less details

GLPI Network provides a user-friendly interface, efficient ticketing system, and comprehensive inventory management without the limitations experienced in Freshservice. With GLPI Network, users can streamline their IT processes and enhance productivity seamlessly.

Read our analysis about GLPI Network
Learn more

To GLPI Network product page