Field Service Management Software

These planning and organization software programs are above all platforms for the logistical organization of the participants, their availability, places of intervention, material and immaterial resources and the invoicing of interventions.

Professional group :
Operations Management
Sales & Customer Management
Accounting & Finance
Human Resources (HR)
Marketing
Communications
Technology
Collaboration
IT Services
Construction
Transport
Analytics
Education
Recreational Activities
Legal
Health
Association Management
Commercial
Services
Agriculture
Art
Media
Government
Corporation
Manufacturing
Law
Finance
Impact
Category :
Field Service Management
Project Management
Enterprise Resource Planning (ERP)
Project Portfolio Management (PPM)
CMMS
Business Process Management (BPM)
PIM and PXM
Business Management
Stock Management
Governance, Risk & Compliance (GRC)
Business Workflow
Resource Management
Planning
Logistics
Quality Management
Professional Services Automation (PSA)
Environment, Health and Safety (EHS)
Business Management
Material Resource Planning (MRP)
Supply Chain Management
Procurement
Visitor Management
Maintenance Management
Computer-Aided Design (CAD)
Equipment Maintenance
PLM
Property management
Inventory Control
Contract Management
Inventory Management
Scheduling
Event Check In
Product roadmap
Security Guard
Library Automation
Fixed Asset Management
Facility Management
EHS Management
Warehouse Management
Service Dispatch
Business Performance Management (BPM)
Order Management
Calibration Management
Delivery
Franchise Management
Work Order
Business Plan
Print Estimating
Freight Management
Barcode & Label Management
Floor Plan
Statistical Process Control (SPC)
Distribution
Geographic Information System (GIS)
Production Scheduling
Requirements Management
Succession Planning
Physical Security
Predictive Maintenance
S&OP
Roadmap
Online Voting
Audits
Vendor Management System (VMS)

Our selection of 8 field service management software

Synchroteam
4.5
Based on 168 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
cloud-based field service management solution
Learn more about Synchroteam

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
Kizeo Forms
4.5
Based on 142 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Mobility and Digitization solution for professionals
Learn more about Kizeo Forms

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
Praxedo
4.6
Based on 127 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Manage your team's work orders from A to Z.
Learn more about Praxedo

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
AntsRoute
3.6
Based on 10 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Field service and delivery route optimization
Learn more about AntsRoute

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
TimeTonic
4.3
Based on 24 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Innovative visual, cloud & mobile management solution
Learn more about TimeTonic

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
Work&Track Mobile
5.0
Based on 6 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Manage your team wherever they are
Learn more about Work&Track Mobile

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
Safenergy
No user review
Industrial Mobile Apps Generator
Learn more about Safenergy

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility
DataScope
4.4
Based on 64 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Field Service Management Software
Learn more about DataScope

Features

Collaboration
Process & Workflow
Support
People Management
Services Management
Mobility

Field Service Management software: purchase guide

What is a field service management software?

Definition

Planning interventions allows entrepreneurs to better manage their activities. Such software has the essential tools to monitor each operation. The options vary and allow the user to set up a control panel to supervise the teams in the field, take orders and manage customers. 

How does it work?

The main purpose of this type of software is to facilitate the flow of information. From the manager to the mobile employees to the customers, the communication is done in real time. For this purpose, team members benefit from an application accessible via a mobile device. The platform synchronizes with the updates made by each of them. The data are related to the progress of the work or service.

Notifications act as alerts, so that nothing is forgotten. In relation to customers, it is possible to contact them via email directly on the program interface. The agent can always confirm by phone later. All this process is done semi-automatically with a field service management software

What are the main features of a SaaS intervention management software?

Planning management

To enable a maintenance team to better organize itself, most programs have a shared agenda. The latter offers a comprehensive view of each person's calendar to facilitate appointment scheduling. Coordination is thus more targeted, compared to field interventions, leave, travel, etc. 

Organisation of ERP information

These operational solutions make it easier to navigate recent or already closed folders. Data is visible remotely, regardless of time of day, allowing you to respond to customer requests. To do this, the program supports targeted searches to find the parts used, the measurements that have been taken and the photos of the equipment consumed. 

Consultation of the stock history

The management of the equipment  is easier with this tool. All stocks are listed on the platform. The list will be saved on the Cloud and updated automatically with each movement. It is easier to track the status of equipment for a faster inventory. 

Who uses field service management software?

An intervention management software is intended for all technicians who perform interventions in the field. As the functionalities are varied, the program can support an entire team, closely monitoring the services of mobile employees in relation to appointments received at headquarters. Of course, small and medium-sized companies are more used to this type of program to be permanently connected with their field team.  

Why use an enterprise intervention management software? 

Advantages

  • Intuitive and remotely accessible logistics organization platforms
  • Notification system to better organize oneself while avoiding omissions
  • Shared agenda to ensure the planning of mobile employees' working hours
  • Real-time monitoring of all team activity
  • Considerable time saving compared to standard management, which requires always calling each other to communicate information

Disadvantages

  • However, free software does not offer the full functionality that a company needs to manage a team

How to choose an online intervention management software? 

  • Downloadable application: since it is necessary to monitor the maintenance evolution in real time, it is interesting to use a program available in the application. This makes it easier for office agents to control the progress of work, and vice versa.   
  • Customization: an important criterion is the quality of the interface. The more ergonomic it is, the better it is for each user. In addition, the software must be adapted to the needs of each profession. 
  • Security: Data is the most valuable thing a company has to offer. It is therefore necessary to pay particular attention to their security.
  • Flexible costs: All software is differentiated to better fit each sector. It is normal to see paid and free operational solutions. All you have to do is choose the one that best fits the structure.