Top 8 alternatives to Sellsy for frictionless sales management
Sellsy is the French Swiss Army knife for small and medium-sized businesses : invoicing, CRM, marketing, all-in-one. On paper, the idea is seductive. But in practice? Many sales teams come up against its functional limitations, its sometimes dated interface and its uneven customer service. As a result, they quickly look for a smoother, more flexible alternative to Sellsy, better adapted to their business needs.
And it's easy to see why. With the evolution of sales processes, the rise of automation, the importance of real-time follow-up and fluid integrations, the CRM software market has become more muscular. Today, there are more modern, mobile, sometimes more specialized and often more intuitive solutions.
👉 In this article, we've compared 8 high-performance software solutions that offer real advanced features to drive your sales pipeline, fine-tune your customer relations or manage your invoicing/accounting. Whether you're looking for a simple, comprehensive or ultra-customizable tool, there's an alternative to Sellsy for you.
What is Sellsy?
Sellsy is an all-in-one CRM software package designed to help small and medium-sized businesses manage their customer relations, invoicing, sales pipeline and marketing campaigns. Created in France, Sellsy's promise is to centralize essential sales management tools in a single, intuitive interface.
The core of Sellsy is based on four pillars:
- a CRM for tracking prospects and managing opportunities ;
- an invoicing module, complete with online quotations, reminders and payments;
- marketing automation tools;
- analytical tracking with customizable dashboards.
It also offers a mobile application, collaborative features for sales teams and integrations with tools such as Google Workspace, Outlook or Slack.
But despite its versatility, Sellsy doesn't always meet the expectations of the most demanding users...
Why consider an alternative to Sellsy?
Lack of customization in business processes
One of the most common complaints from users is the software's limited flexibility. Sellsy shows its limitations as soon as you want to :
- adapt sales tunnels ;
- create customized automation rules ;
- or adjust fields and statuses to your own sales process.
The platform offers standard functionalities, but is sometimes inflexible for structures with complex sales cycles or multi-product sales teams. This leads to tinkering, bypassing and wasting time....
Limited accounting functionality for more advanced needs
Sellsy integrates invoicing and pre-accounting bricks, but these remain primarily sales management oriented. For companies with more advanced accounting requirements, the software quickly shows its limitations.
As a result, some structures have to multiply exports or rely on complementary tools, which complicates data flows and increases the risk of errors.
An aging interface that slows adoption
Although Sellsy has undertaken a number of graphical overhauls, its interface is still sometimes considered "dated" or unintuitive when compared with current market standards. This has a direct impact on the adoption of Sellsy by teams: a tool that is effective, but not very ergonomic, quickly becomes a hindrance rather than a lever.
What's more, certain functions are scattered across complex menus, lengthening the learning curve and undermining productivity. Yet today's users expect a fluid, responsive experience, with data accessible in real time.
Limits on automation and advanced reporting
While Sellsy covers the basics, its advanced automation and customized reporting capabilities remain limited. For performance-oriented teams, this is a real problem.
A modern CRM is expected to offer dynamic automation scenarios, behavior-based alerts and customized reporting by channel, team or product. Sellsy, on the other hand, often requires the intervention of a developer or the addition of third-party modules to reach this level.
Customer support sometimes falls short of expectations
Customer service is a cornerstone of any SaaS tool, and Sellsy receives mixed feedback on this point. While some customers report a good level of responsiveness, others cite long lead times, lacklustre technical support, or responses that are ill-suited to complex cases.
When software becomes central to the management of sales, marketing or invoicing, the expectation is clear: fast, efficient support, with concrete solutions. If this isn't the case, confidence in the tool is undermined, prompting customers to look for an alternative.
Comparative table of the 8 best alternatives to sellsy
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Pipedrive | Zoho CRM | Bitrix24 | noCRM | Zendesk Sell |
|---|---|---|---|---|
| For companies with 1 to 5000 employees | For all companies | For companies with more than 1 employees | For companies with 1 to 250 employees | For companies with more than 1 employees |
| See software | See software | See software | See software | See software |
| Learn more about Pipedrive | Learn more about Zoho CRM | Learn more about Bitrix24 | Learn more about noCRM | Learn more about Zendesk Sell |
Our selection of alternatives to sellsy
Axonaut
Axonaut is an all-in-one CRM and business management solution designed for VSEs and SMEs with 5 to 50 employees, particularly in the consulting and services sectors. It centralizes customer relations, invoicing, quotations and even accounting, in an intuitive interface designed to save time for managers and administrative staff.
The tool stands out for its ability to automate time-consuming tasks (reminders, reconciliations, customer follow-up) and offer a clear view of sales activity without unnecessary complexity. Less suited to very large companies, Axonaut stands out for its simplicity and efficiency in the field.
⚒️ What Axonaut offers to simplify your day-to-day administration:
- customizable sales dashboard for tracking opportunities ;
- automated invoicing with integrated reminders;
- automatic bank synchronization for smooth accounting follow-up;
- integrated CRM for centralized customer and opportunity data;
- intuitive, easy-to-use interface, no technical training required;
- automation of recurring administrative tasks;
- responsive customer support, based in France.
Bitrix24
Bitrix24 is a true all-in-one hub for companies looking to structure their sales processes, internal collaboration and customer relations. Part CRM, part productivity suite, it combines sales, team communication, automation and project management in a single platform.
Comprehensive yet sometimes dense, Bitrix24's wide range of functions and generous free offer make it ideal for teams wishing to test a robust tool before making a commitment. It is particularly suited to organizations seeking to centralize their tools in a single ecosystem.
⚒️ Here's what Bitrix24 brings to the table to boost your productivity:
- Complete CRM with visual sales pipeline, scoring and customer tracking ;
- advanced automation of sales, campaigns and tasks ;
- integrated project management with Gantt, Kanban and resource management;
- communication center: chat, calls, emails, videoconferences;
- interface customizable to your business needs;
- numerous integrations: Mailchimp, Zoom, Zapier, etc.;
- free version with CRM functions, tasks, calendar, unlimited users;
- mobile application with access to all key functions.
Bitrix24
noCRM
noCRM breaks traditional CRM codes with an ultra-practical approach: here, less talk, more sales action. The tool is aimed at sales teams in hunting mode who want to concentrate on just one thing: turning prospects into customers.
Unlike traditional CRMs, which are often perceived as cumbersome or overly administrative, noCRM focuses on the active sales process, with a streamlined interface and a simple but effective workflow. Perfect for sales reps who want to track their leads on a daily basis without friction.
⚒️ Here are noCRM's highlights for teams who want to get straight to the point:
- visual lead management: dynamic pipeline, drag-and-drop ;
- rapid creation of prospect files from email, business card or LinkedIn ;
- automated reminders so you never miss a follow-up;
- intuitive interface with no functional overload;
- activity reports and sales performance analysis ;
- customization of pipeline stages according to your processes;
- key integrations: Google Workspace, Outlook, Slack, Zapier... ;
- mobile application for managing leads anywhere.
noCRM
Pipedrive
Pipedrive is CRM software designed by salespeople for salespeople. Minimalist in its approach but formidably effective, it appeals to teams who want to keep a clear eye on their sales pipeline, while automating repetitive tasks. The emphasis is on ease of use, with a quick learning curve and an intuitive interface that promotes action.
Its strong point? A real focus on sales performance, without getting lost in superfluous modules. Pipedrive is ideal for growing companies who want to structure their prospecting, track their deals and save time.
⚒️ Here's what Pipedrive has to offer to boost your sales on a daily basis:
- easy-to-use, customizable visual pipeline;
- intelligent automations: reminders, task creation, milestone updates ;
- clear dashboards with performance reports and forecasts;
- tracking of emails, calls, appointments and activities;
- synchronization with Google, Outlook and over 350 integrations;
- fine-grained customer data management with complete history;
- full mobile functionality for working wherever you are;
- rich marketplace to extend possibilities: forms, AI, chat, etc.
Pipedrive
Sage 50
Sage 50 is not a CRM in the strict sense of the term, but a sales and accounting software package used by many small businesses. It is becoming a credible alternative to Sellsy for those looking above all to centralize invoicing, quotations, accounting and customer follow-up, without necessarily wanting a sales CRM.
Its strength? A solid foundation for managing financial flows, with reliable tools for cash flow monitoring and reporting, and seamless integration with accounting. Less pipeline-oriented, but very well suited to management-oriented companies.
⚒️ What Sage 50 enables you to manage efficiently:
- complete invoicing: quotes, invoices, credit notes, payments ;
- customer and supplier tracking, transaction history;
- integrated accounting: VAT, balance sheet, journals, bank reconciliations;
- automated entries and reconciliations ;
- customizable financial dashboards ;
- French tax compliance with regulatory updates;
- secure , multi-user cloud access;
- well-established Sage support in France.
Salesforce
Salesforce Sales Cloud is the CRM behemoth. Ultra-customizable, infinitely scalable, it's a customer management platform that can be adapted to virtually any organization, from ambitious SMEs to major international accounts. The tool stands out for its functional depth and incomparable ecosystem of applications.
It's a strategic choice for companies that want to structure their entire sales cycle, automate on a large scale and have a 360° view of their customers. Provided they have the internal resources (or partners) to deploy it effectively.
⚒️ Here's what Salesforce has to offer to manage complex sales:
- CRM fully customizable to your business and workflows ;
- powerful Salesforce Flow automations, triggers, business rules ;
- advanced analysis tools with interactive dashboards;
- multi-pipeline, team, territory and channel management;
- native integration with thousands of apps via the AppExchange;
- add-on modules: customer service, cloud marketing, CPQ, etc. ;
- embedded AI (Einstein) for scoring, forecasting, recommendations;
- professional mobile application, on a par with the desktop tool.
Zendesk Sell
Zendesk Sell (formerly Base CRM) is the CRM tool developed by the Zendesk team, well known for its customer support solutions. This software focuses on sales efficiency, with a modern, fluid interface designed to help sales reps track their opportunities without distraction.
Less dense than Salesforce, more structured than a simple contact CRM, Zendesk Sell shines for its ease of adoption and its sales-action-analysis orientation. Ideal for teams who want to get straight to the point, without sacrificing performance analysis.
⚒️ What Zendesk Sell brings to sales teams seeking clarity:
- customizable sales pipeline with deal prioritization ;
- real-time activity tracking: calls, emails, tasks, appointments;
- dynamic, results-oriented reports and dashboards;
- integrated prospecting tools with lead scoring;
- native synchronization with Zendesk Support for a complete customer view;
- automation of follow-up and follow-up tasks;
- various integrations: Slack, G Suite, Mailchimp, etc. ;
- ergonomic mobile application for mobile sales reps.
Zendesk Sell
Zoho CRM
Zoho CRM is one of the most popular alternatives to Sellsy on the international market. Versatile, customizable and very affordable, it is designed for both small and large businesses, with a modular approach and a wide range of functionalities.
Zoho CRM's strength lies in its balance between functional richness and ease of use. It enables you to structure your sales, automate your processes and monitor your customer relations in fine detail. All with a clear interface, and native integrations with the Zoho ecosystem and many other tools.
⚒️ Here's what Zoho CRM has to offer for performance management:
- complete management of the sales cycle: leads, contacts, opportunities, accounts ;
- task automation and personalized reminders;
- analysis and reporting tools with interactive dashboards;
- advanced customization: fields, modules, business rules;
- artificial intelligence (Zia) for predictions and recommendations;
- rich integrations with over 300 SaaS tools;
- complete mobile application with customer geolocation;
- excellent price/performance ratio, suitable for small structures.
Zoho CRM
Table summarizing the best alternatives to Sellsy
| Software | Target user | Key benefits | Entry price |
| Axonaut | French SMBs | Intuitive interface, CRM + invoicing + HR, simple automations | From €34.99/month |
| Bitrix24 | SMEs / hybrid teams | All-in-one suite (CRM, tasks, comm), generous free version | Free offer |
| noCRM | Sales hunters / small B2B teams | Simplified pipeline, rapid lead generation, excellent for direct prospecting | From €11/month |
| Pipedrive | Performance-oriented SMEs | Visual CRM, simple automation, very quick to learn | From €14/month |
| Sage 50 | Financial management-oriented SMBs | Invoicing + accounting, integrated customer follow-up, FR tax compliant | From €20/month |
| Salesforce | ETI / large companies / scale-ups | Extreme customization, powerful ecosystem, embedded AI | Free offer |
| Zendesk Sell | Sales teams and customer support | Smooth pipeline, integration with Zendesk Support, ease of use | From €19/month |
| Zoho CRM | VSEs / SMEs / international companies | Highly customizable, good value, integrated AI | From €14/month |
Criteria to consider when choosing an alternative to Sellsy
Before changing CRM, it's best to ask the right questions. Here are the essential criteria for choosing a solution that's really right for your business:
- Does the tool cover your business needs? CRM, invoicing, accounting, reporting, automation... ;
- ease of use: the interface must be intuitive for the whole team, even without advanced training;
- customization: can fields, processes and dashboards be adapted to your organization?
- automation and time-saving: can the tool trigger actions without manual intervention?
- integrations: does the CRM connect easily to your existing tools (emailing, accounting, support, etc.)?
- customer support: in the event of a problem, can you count on responsive, competent and localized support?
- scalability: can the solution support your growth without becoming too expensive or inflexible?
- total cost: is the pricing transparent? Are there any hidden costs associated with modules, users or integrations?
- mobility: does a mobile application provide seamless access to data on the move?
- data security: are RGPD standards and security protocols well respected?
Do better than Sellsy: switch to a CRM that's really right for you
Changing CRM software isn't just a question of functionality, it's a strategic choice for the whole company. If Sellsy no longer fits your processes, your tools, or the reality of your sales team, it's time to look elsewhere.
The alternatives we've presented cover a wide spectrum of needs: from the simplicity of Axonaut, to the power of Salesforce, to the mobility of Pipedrive or the modularity of Zoho CRM. It's no longer a question of finding an equivalent, but a solution that's more agile, more modern, and above all aligned with your business objectives.
🧠 Take the time to identify your priorities, test, compare... and choose a tool that will save you time, track your performance in real time and create real opportunities.
Article translated from French