

To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.
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Are you looking for a mobile CRM? What is the best mobile CRM software for your business?
CRM (Customer Relationship Management) is not an unfamiliar term for companies. It helps companies save time and increase productivity.
As smartphone usage continues to increase, companies tend to use mobile CRM software to improve employees’ productivity.
Luckily, in this article, we will compare 7 mobile CRM software, to help you choose the best one for your team.
But first, let’s find out what mobile CRM software is, its benefits, and its key features then some criteria you should consider in choosing mobile CRM software for your business.
Mobile CRM software is a responsive web app that is specifically designed for mobile users. It includes all the features of CRM software but is adapted for a mobile version.
Mobile customer relationship management (CRM) software helps businesses manage customer data, connects all the departments of your company from marketing to sales team into one cohesive system, and allows employees to work remotely while they're on the go.
Mobile CRM software has lots of benefits including :
The best advantage of a mobile CRM app is definitely its ability to consult information without being detached from an office. You can have access to customer data, pipeline insights, dashboard, contact information, and calendar, all in 1 app.
With mobile CRM software, you can switch easily between home-based devices and CRM mobile apps which helps you save lots of time. Furthermore, you can also track and complete all the works by using the mobile app.
Mobile CRM software allows you to respond to customers faster by providing access to information from anywhere. You can also improve customer service by using GPS and geotagging to add the address of your customer on the list and propose an in-person visit.
Here are some features of mobile CRM software:
Mobile CRM software has unique features that make them different from traditional CRM solutions like :
Agile CRM's mobile software is a powerful tool that helps marketers and salespeople acquire, retain customers, and manage customer experience.
Agile CRM is a modern and affordable mobile CRM software that offers powerful functionalities including:
There is a free version available for up to 10 users. The paid plan starts at $8.99 per user/per month. The Regular plan is $29.99 per user/per month.
Capsule CRM mobile software is an extension of traditional CRM software. It allows you to:
There’s a free version for two users. The paid plan starts at $18 per user which is an affordable cost for every company. You can have a 30-day free trial for Professional and Teams plans.
HubSpot is a popular CRM software for any type of business. The mobile app is an extension of the original CRM software. Users of mobile CRM can do all of the tasks that they would typically do on a home-based desktop CRM. It allows you:
It can suit the needs of businesses of every size. If your company is looking for a mobile CRM solution that is powerful and easy to use, you definitely have to check out the HubSpot CRM mobile app.
Here are some features that make HubSpot’s mobile CRM software different:
You can download the mobile CRM app for free and it will be ready to use as soon as you finish the download process. This platform also provides premium functionalities with Starter, Professional, and Enterprise editions of Sales Hub. The paid plan starts from $45 per month. All you need to do is create a free account, and you’ll be ready to explore.
Pipeliner is considering the easiest-to-use mobile CRM software. The reason is that its design is so minimal and has no difference from the desktop CRM software, compared to some more robust CRM software like Salesforce CRM or Zoho.
If customization or integrations are not your problems, you will enjoy both the desktop and mobile versions of the Pipeliner CRM mobile app. You don’t have to wonder among overwhelming options once you log in to the app.
Here are some CRM functionalities of Pipeliner that need to be underlined:
You can try the app for free in 14 days. The paid plan starts at $25 per user per month, billed annually. The cost can go up to $85 per user per month, billed annually with the Enterprise plan.
Salesforce is a leader in the CRM software industry. This CRM platform provides a full stack of sales and marketing services. It also offers a customizable user interface where you can create a tailored sales process around your specific needs. The UX is improving every day. This is the reason why lots of teams choose Salesforce Sales Cloud CRM for their business.
Here are some features that you can expect from a leader in the industry:
If you're looking for mobile CRM software that can suit the immediate needs of a small business, think about using Salesforce Sales Cloud CRM mobile app for your business.
You can try it for free for 14 days (Essentials plan) and for 30 days (Professional plan). The paid plan starts from $25 per user per month for the Essential plan.
SugarCRM mobile software helps you maintain your activity while on the road even when you use it offline. The way the application works is the same as the desktop software.
The customization level of the Sugar Mobile CRM app’s user interfaces is assured by Sugar Mobile Application Configuration Service (MACS). With SugarCRM mobile CRM software, you can easily create a unique brand-building experience and integrate your Sugar Mobile CRM app with Mobile Device Management (MDM) software.
Here are some strengths of SugarCRM:
SugarCRM offers a survey to help customers know what versions match them the best. There is a free trial for 14 days. SugarCRM paid plan starts at $40 per user (10 users minimum), billed annually. The cost can go up to $1,000 (unlimited users, 10,000 contacts), billed annually for the Sugar Market plan.
Zendesk Sell is a native mobile CRM app, especially for text-based selling, that helps keep your team connected all the time. With all the same features and functionality as traditional CRM software, Zendesk Sell’s mobile CRM app allows your team to stay efficient, even when you’re offline.
Zendesk Sell has the most excellent UX with an appealing, minimal interface. Furthermore, it’s modern, easy to navigate and users can both send texts and make phone calls directly in the app.
Here are some features of Zendesk Sell mobile CRM app:
You can use it for free in 14 days with the free trials. The pricing is affordable for the entry-level plans. The paid plan starts from $19 per user, per month.
There is no better software than the one that truly meets the needs of your company. Here are some questions that you have to consider before choosing the software that suits you the best:
After answering these questions, you have the base to determine the features you need to choose the right mobile CRM software.
Furthermore, you have to consider other criteria such as: